GUARANTEE
The terms of our guarantee are as follows
10 years structural guarantee
10 YEARS Workmanship guarantee
Manufacturers 10 year guarantee for window and door profile
10 years guarantee EPDM roof
Guarantee. Excludes normal wear and tear and decorated surfaces. No guarantee will
be made against scratches or imperfections in/on glass once the sign off of the building
inspection has been completed. Any door adjustments after the first 12 months are also
not covered by the guarantee.
Additional exclusions internal linings and trims, floor coverings internal accessories,
blinds, electrical appliances inc. underfloor heating and air conditioners which will have
manufacturers guarantee.
External cladding is not covered under guarantee as wood is a natural product and may
have inherent defects such as knots and shakes. The colour of the timber may fade
over time and it is recommended that any timber cladding is treated regularly.
No guarantee will be made for materials supplied by a client to be installed by VOSS
PROJECT Ltd.
No guarantee will be made for any issues that arise from a base that has not been
installed by VOSS PROJECTS Ltd.
Unless subsidence is caused by the negligence of VOSS PROJECTS Ltd. during
installation, it shall not be deemed liable for subsidence to the garden room or the
surrounding installation site.
The guarantees are void if the space is utilised for accommodation without the correct
permissions from the local authority.
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Please contact VOSS PROJECTS Ltd. within 24 hours of the discovery of a fault.
Failure to report a fault immediately may invalidate your guarantee. Once agreed, a
maintenance team will be dispatched to remedy the issues free of charge.
VOSS
PROJECTS Ltd. will not re imbrues payments made to third party repair contractors
without prior written consent.
Your guarantee will be invalidated if any structural alteration is made to the building by
the customer or a third party employed by the customer. Any related remedial works will
then be charged to the customer
If the customer is deemed to be responsible for any faults to the building , including
failure to maintain the garden room, all costs associated with remedial works will be
charged to the customer.
VOSS PROJECTS Ltd. Liability shall not exceed the total purchase value of the
product. In taking any steps it deems necessary to rectify any issues, VOSS
PROJECTS Ltd. shall be entirely discharged of liability under this guarantee.
VOSS PROJECTS Ltd. are covered by a public liability insurance of up to £5 million.
Maintenance recommendations
To make the best of Your Garden Room and to insure all guarantees remain valid, we
recommend the following:-
Our aluminium doors are supplied with trickle vents as standard. We strongly
recommend that the vents are left open to maintain constant ventilation of the building
to avoid condensation
The customer is responsible for inspecting roofs and gutters and clearing them of any
debris at least twice a year.
To avoid moisture getting trapped underneath the garden room, and vegetation and
weeds coming into contact with the building, an air gap must be maintained at the sides
and rear of the building and be clear of any obstacles. If remedial works are carried out
and any defect is discovered because of failure to maintain a clear area around the
building, the customer will be charged for the cost of the works.
Failure to properly maintain the garden room as indicated may invalidate the
guarantees,
Liability
Nothing contained in these terms and conditions shall be considered to limit or exclude
the liability of VOSS PROJECTS Ltd. for death or personal injury as a result of VOSS
PROJECT Ltd.’s negligence or that of its employees or agents.